Include
- The account email, without sharing the password.
- A short description of what happened and the approximate time.
- A payment reference only if the issue concerns a future membership payment.
- For reports, the profile name and relevant context; do not forward unnecessary private material.
Privacy requests
Use the subject Access, Correction, Deletion or Portability. KissNear may need to verify account control before acting on a request.
Beta response
Response times are not yet guaranteed. Safety reports and account-access issues will be prioritised.